Processing Time:
Orders are processed within 1-3 business days after payment is received. Please note that processing time may vary during peak seasons.

Shipping Methods:
We offer worldwide shipping through trusted carriers. Shipping options and estimated delivery times are available during the checkout process.

Shipping Costs:
Shipping costs are calculated based on the weight of items and the destination. The total cost will be displayed during checkout.

Cash on Delivery (COD):
We provide Cash on Delivery (COD) services for select locations. Additional fees may apply, and orders are confirmed after a verification call to the customer.

Customs and Duties:
International orders may be subject to customs duties and taxes. Customers are responsible for any additional charges.

Order Tracking:
Once your order is shipped, a tracking number will be provided via email for real-time updates on your shipment.

Missing or Lost Packages:
In the rare event of a missing or lost package, please contact our customer service team for assistance. We will work with the carrier to resolve the issue.

Returns and Exchanges:
For information on returns and exchanges, please refer to our [Return and Exchange Policy

Contact Us:
If you have any questions or concerns about our shipping policy, feel free to contact us at support@itsafimaroc.com